Claim denied over 'cancelled' policy; consumer wins
Synopsis An insurer's appeal was dismissed by the Delhi State Consumer Commission. ICICI Lombard failed to submit its written statement within the legal timeframe. This
Synopsis An insurer's appeal was dismissed by the Delhi State Consumer Commission. ICICI Lombard failed to submit its written statement within the legal timeframe. This procedural lapse meant the insurer lost its defense opportunity. The policyholder's claim was then upheld based on available evidence. This case highlights procedural compliance importance for insurers.
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