What are my rights if my flight is cancelled or delayed?
When flights are delayed or cancelled, UK and EU airlines, and other carriers when you are departing a UK or EU airport, have a duty
When flights are delayed or cancelled, UK and EU airlines, and other carriers when you are departing a UK or EU airport, have a duty to look after you. That includes providing meals and accommodation, if necessary, and getting you to your destination.
The airline should organise putting you on an alternative flight, at no extra cost. Additional losses, such as unused accommodation, might require a claim to a credit card provider, if that was the payment option used.
After that, a claim may need to go to your travel insurance provider. But there is no standard definition of what is covered. It may require a close look at the details of the policy to see what is covered, in which circumstances.
Passengers are also being urged to heed travel advice from the UK government, external, as this can also affect travel insurance rights.
The BriefWire