Starbucks takes a new sip to cut big tech reliance

Published 10 July 2026 · tech

Synopsis Starbucks is developing artificial intelligence tools internally to replace existing software. These new applications could replace systems currently bought from Microsoft and IBM. The

Synopsis Starbucks is developing artificial intelligence tools internally to replace existing software. These new applications could replace systems currently bought from Microsoft and IBM. The coffee chain aims to reduce significant annual spending on software licenses. Some of these AI-powered tools may be implemented by the end of next year. This strategic shift reflects a broader industry trend driven by AI advancements.

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