Air India told to pay Rs 20 lakh for defective seat | TheBriefWire
Air India told to pay Rs 20 lakh for defective seat
Published 8 July 2026 ยท india
Synopsis Senior citizen paid Rs 1.23 lakh extra to upgrade to Air India business class due to his cervical spondylosis condition but seats turned to
Synopsis Senior citizen paid Rs 1.23 lakh extra to upgrade to Air India business class due to his cervical spondylosis condition but seats turned to be faulty causing him neck, shoulder, lumbar pain and vertigo; NCDRC upheld Rs 20lakh compensation, refund order Read below to know how the senior citizen won the case.
Published: July 8, 2026 โข 2:36 PM IST ยท Updated: July 8, 2026 โข 3:07 PM ISTBy TheBriefWire Editorial Team
Key points
Synopsis Senior citizen paid Rs 1.23 lakh extra to upgrade to Air India business class due to his cervical spondylosis condition but seats turned to be faulty causing him neck, shoulder, lumbar pain and vertigo;
NCDRC upheld Rs 20lakh compensation, refund order Read below to know how the senior citizen won the case.