₹4k compensation for failed delivery of Nani’s cake
Synopsis A man will receive Rs 4,000 in compensation after an e-commerce company failed to deliver his grandmother's birthday cake, despite charging extra for delivery
Synopsis A man will receive Rs 4,000 in compensation after an e-commerce company failed to deliver his grandmother's birthday cake, despite charging extra for delivery. The consumer commission found the company guilty of deficiency in service, ordering a refund of the cake and delivery charges with interest, plus compensation for harassment and litigation costs. The company's claim that the recipient refused the order was disproven by audio evidence.
The BriefWire