Consumer groups oppose Trai telecom complaint plan
Synopsis Consumer advocates are pushing back against the telecom regulator's plan to eliminate the advisory committee for complaint appeals. They argue this move would remove
Synopsis Consumer advocates are pushing back against the telecom regulator's plan to eliminate the advisory committee for complaint appeals. They argue this move would remove a vital safeguard for consumers. Instead, they propose modernizing the committee with digital tools and faster turnaround times. Telecom operators, however, support the regulator's proposal.
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