Europeans Are About to Find Out How Entrenched AI Is in Their Daily Lives
, music recommendations, calendar management apps, and complaint hotlinesâif they use AI, Europeans will need to be told. Starting on Sunday, citizens of the European
, music recommendations, calendar management apps, and complaint hotlinesâif they use AI, Europeans will need to be told. Starting on Sunday, citizens of the European Union must be informed when they are interacting with an AI system or viewing content generated or altered by the technology. These new transparency regulations come as part of the blocâs Artificial Intelligence Act, which goes into effect August 2. The act is intended to reduce deception and manipulation, and help people make informed choices within the wider aim of fostering trustworthy AI in Europe. âIf a providerâs really compliant with the transparency obligations, it will become very visible how much AI is used,â Frederiek Fernhout, a technology lawyer at Stibbe, tells WIRED. âEspecially in marketing.â or corporate social media posts using deepfakes will be slapped with a label stating they are AI-generated. Chatbots and hotlines handling complaints and other issues will have to state clearly if they are AI-based. Call centers using machine learning to monitor caller emotions and detect frustration will need to declare they are doing so at the start of the call.
Even among businesses, any commercial use of the technology, including scheduling appointments, handling correspondence, or negotiating contracts will have to be declared. If companies donât comply, they will face fines of up to âŹ15 million ($17 million) or 3 percent of worldwide annual turnoverâwhichever is higher. Model developers will also be subject to the new law, and will be monitored by the European Commissionâs recently established AI Office. That includes companies beyond the obvious examples of OpenAI, Anthropic, and Google DeepMind. Thibau Duquin, a technology and data lawyer at Stibbe, pointed to firms like Spotify, which uses AI-powered recommendations, or Adobe for its AI editing features in Photoshop. âWhen you start looking, itâs everywhere, and all this content will have to be labeled from now on,â says Duquin. The reach of the new law could lead to information overload, critics say. âExcessive labeling can cause âbanner blindnessâ with endless notifications,â Boniface de Champris, AI policy lead at the Computer & Communications Industry Association, warned in December. âIf we have to label everything, from simple spell-checked emails to photos with a filter, the labeling of AI content will lose all meaning.â The new legislation is resonant of the EUâs privacy law, the General Data Protection Regulation (GDPR), which came into force in 2018.
