Royal Mail investigated again as almost a quarter of first-class post arrives late
Key points
- The postal regulator has launched an investigation into Royal Mail for once again missing its annual delivery targets, with almost a quarter of first-class mail arriving late.
- The company, which has been fined £37m since 2023 for routinely failing to meet delivery targets set by Ofcom, revealed on Friday that 24.3% of first-class mail failed to arrive on time in the year to the end of March.
- The figures show that Royal Mail’s performance has worsened compared with the previous year, when 23.5% of first-class mail failed to arrive within the one-working-day target set by the regulator.
- Under the watchdog’s rules, 93% of first-class mail must be delivered within one working day of collection, excluding Christmas.
- The latest delivery figures published by Royal Mail showed that it managed to deliver 90.2% of second-class mail within the three-working-day limit, well short of Ofcom’s target of 98.5%.
Quick Summary
The postal regulator has launched an investigation into Royal Mail for once again missing its annual delivery targets, with almost a quarter of first-class mail
Why It Matters
This development is important because it may impact public opinion, policy decisions, and future developments related to Royal Mail investigated again as almost a quarter of first-c.
Key Takeaways
- The postal regulator has launched an investigation into Royal Mail for once again missing its annual delivery targets, with almost a quarter of first-class mail arriving late.
- The company, which has been fined £37m since 2023 for routinely failing to meet delivery targets set by Ofcom, revealed on Friday that 24.3% of first-class mail failed to arrive on time in the year to the end of March.
- The figures show that Royal Mail’s performance has worsened compared with the previous year, when 23.5% of first-class mail failed to arrive within the one-working-day target set by the regulator.
- Under the watchdog’s rules, 93% of first-class mail must be delivered within one working day of collection, excluding Christmas.
- The latest delivery figures published by Royal Mail showed that it managed to deliver 90.2% of second-class mail within the three-working-day limit, well short of Ofcom’s target of 98.5%.
📌 Source: The Guardian
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