Starbucks tried replacing humans with AI, it got confused between milk cartons

Key points

• Every day, AI experts warn the world about how powerful the technology is becoming and how it could disrupt millions of jobs.
• From coding to customer service, artificial intelligence is increasingly being presented as the future of work.
• But while the technology may be advancing rapidly, it still appears to struggle with something many Starbucks workers can do in seconds — telling one milk carton from another.
• Read Full Story Starbucks has reportedly terminated an AI-powered inventory program just nine months after deploying it across its North American stores, according to Reuters.
• The tool was part of CEO Brian Niccol’s effort to solve the coffee chain’s long-running product shortage problems, which he blamed for hurting sales.