CBSE’s answer sheet portal chaos leaves lakhs of students stranded, frustrated and unheard

Key points

• CBSE faces backlash after answer sheet portal crashes during crucial re-evaluation process NEW DELHI: The Central Board of Secondary Education (CBSE)
• India’s largest school examination body responsible for conducting board exams for lakhs of students every year
• is facing mounting criticism over its handling of the Class XII answer sheet access process after its online portal remained dysfunctional for over 24 hours despite repeated assurances.What was supposed to be a crucial and time-sensitive grievance redressal process for students has now turned into a nationwide exercise in frustration
• confusion and digital helplessness.The controversy erupted after CBSE announced that the application window for obtaining scanned copies of evaluated answer books would open on May 19
• students attempting to access the portal reported widespread failures ranging from login errors and invalid tokens to endlessly loading captchas and completely inaccessible pages.Even as students flooded social media and TOI Education’s comment sections with...